Terms of service

By accessing and using the TREMI website, you agree to the following terms and conditions. Please read them carefully before placing an order.

Use of Website

You agree to use this website only for lawful purposes. Any attempt to disrupt, damage, or misuse the site or its content is strictly prohibited.

Product Information

We aim to display product descriptions, colors, and images as accurately as possible. However, slight variations may occur due to screen settings, photography, or supplier differences. TREMI is not responsible for minor discrepancies.

Pricing & Payment

All prices listed on our website are final unless stated otherwise. We reserve the right to update pricing at any time without notice. Orders will only be processed once full payment has been received.

Accepted payment methods will be displayed during checkout.

Order Acceptance

Submitting an order through our website does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:

  • Payment issues
  • Stock unavailability
  • Suspicion of fraudulent activity
  • Incorrect pricing or listing errors

If an order is cancelled after payment, a refund will be issued.

Shipping & Delivery

Shipping timeframes are estimates and may vary due to courier delays, customs, or unforeseen circumstances. Once the package has been handed over to the courier, TREMI is not responsible for transit delays.

Full details are available in our Shipping Policy.

Returns & Refunds

Returns and refunds will only be accepted in accordance with our Refund Policy. Customers are responsible for reviewing that policy before purchase.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details and any activity under your account.

Intellectual Property

All logos, designs, images, and content on this website are the property of TREMI and may not be copied, reproduced, distributed, or used without permission.

Limitation of Liability

TREMI is not responsible for any direct, indirect, or incidental damages resulting from the use of our website or products.

Policy Updates

We may update these Terms & Conditions occasionally. Changes will be posted on this page. Continued use of the website means you agree to the updated terms.

Contact

For questions or support, please reach out via our contact page.